Return & Refunds

Returns & Refunds Policy – Yerrow

Last Updated: April 1, 2026

Thank you for shopping with Yerrow. Please read our Returns & Refunds Policy carefully before making a purchase.

1. No Returns & No Refunds

All purchases made on our website are final. We do not accept returns, exchanges, or refunds under any circumstances.

By placing an order, you acknowledge and agree to this policy.

2. Order Accuracy Responsibility

Customers are responsible for reviewing product details, ingredients, and suitability before making a purchase. Yerrow shall not be held responsible for dissatisfaction arising from personal preferences or expectations.

3. Damaged or Incorrect Products

In the rare case that you receive a product that is:

  • Physically damaged during transit, or

  • Incorrect (different from what was ordered),

you must notify us within 48 hours of delivery.

To raise a request, please share:

  • Clear images/videos of the product

  • Order details

Upon verification, we may, at our sole discretion, provide a replacement product only. No refunds will be issued.

4. Non-Eligible Cases

We do not entertain requests for:

  • Used or opened products

  • Minor packaging damage that does not affect product usability

  • Skin reactions or personal dissatisfaction

  • Incorrect address or failed delivery attempts

5. Cancellation Policy

Orders once placed cannot be canceled after they are processed or shipped.

6. Refund Mode

We do not provide monetary refunds under any condition. Approved cases will only be eligible for replacement.

7. Contact Information

For any issues related to your order, please contact us at:
Email: [your email here]
Phone: [your contact number here]

By purchasing from Yerrow, you agree to this Returns & Refunds Policy.